Sometimes, things just don’t work out. It happens! You can return any item with the exception of Final Sale items, and Underwear (excluding Bras), within 30 days of the delivery. The item must be unused and presented in its original...
To submit an exchange or return request, you will need your order number (this will start with BC) and the zip code, email, or phone number associated with your delivery address. Before proceeding with your request, we kindly ask you to review our...
Oh no! This isn’t good but we’d really appreciate it if you could let us know about this by reaching out to our Community Happiness Team. To assist us in addressing the issue, please provide us with a photo of the fault, along with the batch...
You can check the status of your return using the link in your return confirmation email - click ‘View your return’.