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Boody Canada

Any Sale items that are NOT marked Final Sale, are returnable, so long as they meet our <a class="fr-green fr-strong" href="https://ca.boodywear.com/pages/returns" rel="noopener noreferrer" target="_blank">Return Policy</a>.Any item marked Final Sale is non-returnable, for refund or exchange.<img src="https://attachments.gorgias.help/q0jJY2DrdmxeBWMO/hc/zKB3oxwnMa7rkVOL/2024071123-1ed7ccf6-f31a-476a-916f-f9632aa3ae08-women-s-racerback-active-tank-black-bamboo-activewear-%E2%80%93-boody-canada.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">

Any Sale items that are NOT marked Final Sale, are returnable, so long as they meet our Return Policy. Any item marked Final Sale is non-returnable, for refund or exchange.

Can I return a Sale item?

Returns, Exchanges, & Refunds

What payment methods do you accept?

What is Shop Pay?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

Do you sell Gift Cards?

Can I get a refund for a gift card purchased?

How can I find out the balance of my gift card?

Gift Card Terms and Conditions

Gift Cards

What is your Exchange/Return Policy?

Can I return Underwear?

Can I return a Bra?

How do I exchange or return an item?

Are returns free of charge?

What do I do if I have a faulty Boody product?

I returned my order, how long does it take for my exchange/return to be processed?

How can I track my return?

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

Do you ship to PO boxes?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Shipping & Delivery

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

How do I care for my Boody Vegan Silk?

How do I care for my Boody FreeMesh™?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

Product Care

Can I find Boody in a store?

My question isn’t covered!

General

Can I return a Sale item?Updated 10 months ago