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Account

Boody Canada

<p>Orders placed on <a class="fr-green fr-strong" href="https://ca.boodywear.com/" rel="noopener noreferrer" target="_blank">ca.boodywear.com</a> are dispatched from our warehouse located in Essex, England.</p><p>Our warehouse operates Monday to Friday, excluding Public Holidays.</p>

Orders placed on ca.boodywear.com are dispatched from our warehouse located in Vancouver, British Columbia.
Our warehouse operates Monday to Friday, excluding Public Holidays.

Where is my order being sent from?

Shipping & Delivery

What payment methods do you accept?

What is Shop Pay?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my order, how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Do you offer express shipping?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Apparel Size & Fit

Lounge & Sleepwear Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

Product Care

Can I find Boody in a store?

My question isn’t covered!

General

Where is my order being sent from?Updated a month ago