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Boody Canada

We offer Free Standard Shipping for orders over CA$60*. Orders below CA$60 will require a $9.95 shipping fee. <table style="width: 100%;"><tbody><tr><td style="width: 41.4187%;">Shipping Option </td><td style="width: 25.1998%;">Delivery Time </td><td style="width: 33.3333%;">Shipping Cost </td></tr><tr><td style="width: 41.4187%;">Standard Shipping for orders over CA$60</td><td style="width: 25.1998%;">5 - 10 Days</td><td style="width: 33.3333%;">Free</td></tr><tr><td style="width: 41.4187%;">Standard Shipping for orders under CA$60</td><td style="width: 25.1998%;">5 - 10 Days</td><td style="width: 33.3333%;">CA$9.95</td></tr></tbody></table> *To be eligible for a free shipping method, the order total (after discounts have been applied) must be above the minimum threshold.

For orders under CA$60 -
Standard Shipping is $9.95
Express Shipping is $19.95

For orders CA$60 and over - 
Standard Shipping is Free
Express Shipping is $19.95

To be eligible for free Standard Shipping, the subtotal (after discounts have been applied, before tax) must be above $60.

What are your shipping costs?

Shipping & Delivery

What payment methods do you accept?

What is Shop Pay?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my order, how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns & Refunds

I haven’t received my order confirmation, what should I do?

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One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Do you offer express shipping?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

What are your shipping costs?Updated a month ago